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Welcome to the GO2bank™ Help Center
How can we help?
Check out our “Top questions” and “Help support topics” below – it’s the quickest way to find help!
Top questions
Top questions
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Why did I receive an offer in the mail? -
How do I activate the card I got in the mail? -
How do I activate the card I purchased at a store? -
How can I add money to my account? -
Where can I go to deposit cash to my account? -
How do I set up direct deposit? -
How do I find my account/routing number? -
Why didn’t my direct deposit show up in my account today? -
How do I qualify for overdraft protection?
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How can I avoid fees for overdraft protection? -
What is the maximum number of overdrafts I can make in a statement period? -
How do I apply for a GO2bank Secured Visa® Credit Card? -
Why did my transaction get declined? -
How do I dispute a transaction? -
How do I unblock my account? -
How do I report my card lost/stolen? -
What do I do If I forgot my email address or password to log into my account?